Privacy Policy

This Privacy Policy explains how Cross Tiles LLC ("Cross Tiles," "we," "us," or "our") collects, uses, and protects information when you visit https://crosstilesct.com or contact us for tile, shower, or remodeling services in Connecticut.

Information We Collect

When you submit our estimate or contact form, we collect the information you provide, such as your name, phone number, email address, the service you're interested in, and any project details you share. We may also collect basic, non-identifying analytics data (such as pages visited and device type) to improve our website.

How We Use Your Information

• To respond to your estimate request and contact you about your project;
• To schedule on-site consultations and provide our services;
• To send information you request and, where permitted, occasional updates about our services;
• To improve our website and understand how visitors use it.

How We Share Information

We do not sell or rent your personal information. We may share information only with trusted service providers who help us operate our business (for example, form delivery or scheduling tools), or when required by law.

Data Retention

We keep the information you submit only as long as needed to serve you and for legitimate business or legal purposes. You may request that we delete your information at any time by contacting us.

Cookies & Analytics

Our website may use cookies and similar technologies to support functionality and measure performance. You can control cookies through your browser settings.

Your Choices

You may opt out of non-essential communications at any time. To access, correct, or delete the information we hold about you, contact us using the details below.

Children's Privacy

Our website is intended for adults. We do not knowingly collect information from children under 13.

Contact Us

Questions about this Privacy Policy? Reach Cross Tiles LLC at crosstilesct@gmail.com or (475) 279-1486, serving Fairfield County, Connecticut.

This Privacy Policy may be updated periodically. Material changes will be posted on this page with a revised "last updated" date.